Refund policy
At Xavier’s Revenge, we take pride in offering carefully curated, high-quality goods sourced from near and far. Many of our items are limited quantity or one-of-a-kind, and availability may vary as our ship sails on to new ports.
Returns
We accept returns on unused, unworn, and undamaged items within 14 days of delivery. To be eligible for a return, items must be in their original condition and packaging.
Due to the nature of our curated collections, the following items are final sale and not eligible for return:
Pillage items
Local & Looted items
Limited-quantity or one-of-a-kind items
Clearance or marked “Final Sale” items
Refunds
Once your return is received and inspected, we will notify you of the approval or rejection of your refund. Approved refunds will be issued to your original method of payment within 5–7 business days.
Shipping costs are non-refundable and return shipping is the responsibility of the customer unless the item arrived damaged or defective.
Damaged or Incorrect Items
If your order arrives damaged, defective, or incorrect, please contact us within 48 hours of delivery at contact@xaviersrevenge.com with your order number and photos of the issue. We’ll make it right.
Exchanges
At this time, we do not offer direct exchanges. If eligible, please return the item and place a new order.
Questions
If you have any questions about returns or refunds, reach out to us at contact@xaviersrevenge.com — our crew is happy to help.